All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates (Sweden)
We offer free shipping by DHL Service Point for all orders within Sweden.
International Shipping within the European Union
We offer DDP (Delivery Duty Paid) shipping by DHL within the European Union at a cost of €19.
DDP (Delivery Duty Paid) meaning that all taxes and duties are included in the final price.
International Shipping outside the European Union
We offer DDU (Delivery Duty Unpaid) shipping by DHL outside the European Union at a cost of €39.
DDU (Delivery Duty Unpaid) meaning your order duties and import taxes are paid upon delivery, which are levied by your local customs authority or the used shipping carrier. Outside the European Union all orders are shipped on a DDU (Delivery Duty Unpaid) basis. Meaning duties and taxes may apply once the items arrives.
Haffa.nu does not cover any such taxes, duties or related charges. It is the sole responsibility of the customer to pay the fees. If you refuse to pay for customs and the package is returned to us and we can not refund you for the shipping costs.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at firstname.lastname@example.org with your name and order number, and we will look into it for you.